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Corporate Creativity: How Innovation and Improvement Actually Happen
by Alan G. Robinson and Sam Stern

San Francisco: Berrett-Koehler, 1997

A company's creativity is the source of new ideas that lead to everything from the tiniest improvements to dramatic innovations. Most companies are only too aware that their creative performance falls far short of potential. The problem is that they don't know what to do about it.

Corporate Creativity consistently connects creative outcomes to the actions that really made a difference to them. Through detailed real-life examples from organizations around the world -- including British Airways, Du Pont, Fujitsu, General Motors, Hallmark, Hewlett-Packard, IBM, Japan Railways East, Kodak, Universal Studios, the United States Forest Service, and enterprises in the USSR -- the authors show how improvements and breakthroughs actually happen in organizations.

Alan G. Robinson is a professor at the School of Management of the University of Massachusetts. He has served on the Board of Examiners of the United States Malcolm Baldrige National Quality Award. His research into the best and worst practices in continuous improvement has won a number of awards, and has taken him into organizations in many countries around the world. He has advised more than sixty organizations in ten countries on how to improve their creativity.

Sam Stern, a Professor of Education at Oregon State University, has taught at Harvard University, the Athens Laboratory of Business Administration in Greece, and the Tokyo Institute of Technology. He served for two years as the Japan Management Association Professor of Creativity Development and led a research team in a study of creativity in some two hundred Japanese companies. He serves as an advisor on creativity to organizations in the U.S., Japan, and other countries.

 
   
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