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Why Smart Executives Fail and What You Can Learn from Their Mistakes
by Sidney Finkelstein

New York: Portfolio, 2003

It's an all too common scenario: A great company breaks from the pack; the analysts are in love, the smiling CEO appears on the cover of BusinessWeek and Fortune, the stock explodes. Employees, stockholders, vendors, and customers are happy.

Two years later, the company is in flames, the pension plan is bleeding, the CEO is under attack -- or even indictment -- and the stock is worthless.

We're suffering an epidemic of leadership failure. How can this vicious cycle be broken? How do you know if your company is vulnerable? How can investors and managers reduce the likelihood of being disappointed by a company's performance?

In Why Smart Executives Fail, Sydney Finkelstein unveils the extraordinary results of the largest research project ever devoted to leadership failure. Over the past six years, Professor Finkelstein and his team conducted hundreds of interviews with insiders at top companies that have risen and fallen -- and, for some, risen again -- to expose the root of these failures and to gain insight into the people behind them. One astonishing finding: Businesses that seemed to have nothing in common turned out to have failed for exactly the same reasons. Even the excuses that failed managers offered turned out to be the same in case after case.

In the end, despite all that could go wrong for a company, the real fiascos can be blamed on surprisingly few causes. And they're not the ones you might think, like ineptitude or greed. Rather, top executives confront failure when they:

  • Choose not to cope with innovation and change
  • Misread the competition
  • Brilliantly fulfill the wrong vision
  • Cling to an inaccurate view of reality
  • Ignore vital information
  • Identify too closely with the company

This fascinating in-depth study offers an unprecedented inside look into what kinds of mistakes can bring a great company -- such as GM, Mattel, Motorola, Rite Aid, Quaker, Saatchi and Saatchi, and Webvan, to name but a few -- to the brink of collapse. As much an engrossing story about people as it is about business, Why Smart Executives Fail will be the first time many of these managers and executives speak out about what really happened when the decisions were made that sealed their companies' fate and what they would do differently now if they could.

As timely as today's headlines, Why Smart Executives Fail is a truly indispensable, practical, must-read book for anyone intent on avoiding the executive mistakes so many have made in recent business history.

Sydney Finkelstein is Steven Roth Professor of Management at Dartmouth's Tuck School of Business. His writing has appeared in the Harvard Business Review and other business journals. He lives in Hanover, New Hampshire.

 
   
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