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Unleashing the Killer App: Digital Strategies for Market Dominance
by Larry Downes and Chunka Mui

Boston: Harvard Business School Press, 1998

When technologies, products, and services converge in radical, creative new ways, a "killer app" can emerge -- a new application so powerful that it transforms industries, redefines markets, and annihilates the competition. The compass, the steam engine, the cotton gin, and the Model T were all killer apps that sent shock waves through the social, political, and economic systems of their time. Today's killer apps spring from the digital realm: the personal computer, e-mail, and the World Wide Web have profoundly influenced and even altered society far beyond their intended use.

Tempted by the promise of such devastating power, companies large and small, from vast multinationals to lean entrepreneurial start-ups, are remaking themselves into organizations that nurture killer apps rather than succumb to them.

How is it done? In this groundbreaking new book, strategists Downes and Mui argue that managers must abandon many of their most revered planning and control processes. The most commonly used tools for setting and executing strategy, artifacts of the Industrial Age, make for inadequate weapons in today's digital arena. Leaders must replace control and consistency, content Downes and Mui, with chaos and creativity, and old strategies must be jettisoned in favor of digital ones. Unleashing the Killer App demonstrates how managers are rewriting the rules of business to face this digital ultimatum.

Organizations with the healthiest environment for identifying and fostering killer apps will translate their digital strategy into market dominance. With Unleashing the Killer App, Downes and Mui offer a progressive guide to transforming your company into a place where killer apps are born. Drawing from their experience and research with leading global businesses, the authors:

  • Identify the twelve fundamental design principles for building killer apps
  • Illustrate these principles with classic stories from history and examples from a wide range of industries that have successfully developed killer apps
  • Examine the economic consequences of the diminishing transaction costs in cyberspace
  • Describe how to integrate digital strategy into an organization's planning process to create new markets, form new customer relationships, and change the product line

Digital strategy, say Downes and Mui, is more than a vision statement. It is an attitude that thoroughly permeates winning businesses. Managed effectively, it becomes a potent operating model for the business itself. Unleashing the Killer App provides the tools, the techniques, and the proof that you need to incubate -- perhaps even release -- the killer app within your organization. Are you ready to compete?

Larry Downes is a consultant with nearly twenty years of experience working with global businesses. He teaches law and technology at Northwestern University.

Chunka Mui is a partner with Diamond Technology Partners and executive editor of the business magazine Context. He also directs the Diamond Exchange, an executive forum that brings together senior executives with leading strategy, technology, and learning experts to explore issues in digital strategy.

 

 
   
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