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Despite the pressing need for businesses
to create new organizational forms -- virtual organizations,
horizontal organizations, team-based structures, and others
-- there is scarce information describing the strategies
and actions required to make them work. In The Boundaryless
Organization, a top team of management experts draws
on their extensive experience with Fortune 500 companies
and others to show how to move from today's theories to
the actions required for tomorrow's success.
Using extensive case studies of such corporate
giants as General Electric, Morgan Bank, and SmithKline
Beecham, the authors demonstrate how to bust boundaries
and enjoy stellar results by encouraging the flow of ideas,
resources, and talents in and out of the organization, up
and down the hierarchy, and across geographic boundaries.
By following the path forged by these corporate leaders,
the authors show how any organization can:
- Break through slow-moving bureaucracies
- Mobilize multiple constituencies for
change
- Accomplish short-term goals while planning
for long-term success
- Grapple with the problems of becoming
a global company
The Boundaryless Organization also
includes important diagnostic tools to help individuals
assess their own levels of boundaryless leadership and identify
priorities for change, while measuring progress in breaking
through each of the four boundaries that block success --
vertical, horizontal, external, and geographic.
Ron Ashkenas, author of articles on change
in Harvard Business Review, the New York Times,
and other leading publications, is a senior partner in the
consulting firm of Robert H. Schaffer & Associates in
Stamford, Connecticut.
Dave Ulrich, internationally renowned
consultant on human resources, is professor of business
administration at the University of Michigan in Ann Arbor.
He has been described by Business
Week as one of the world's "top
ten educators" in management and the top educator in
human resources.
Todd Jick, formerly of the faculties
of Harvard and INSEAD, is a managing partner with the Center
for Executive Development in Boston. His most recent books
include The Challenge of Organizational
Change (1992, with R. Moss Kanter
and B. Stein), and Managing Change:
Cases and Concepts (1993).
Steve Kerr, former dean and professor
of management at the University of Southern California,
is vice president, corporate leadership development, at
General Electric in Crotonville, New York.
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