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In Managing Telework, Jack Nilles
illustrates that telework is undeniably the corporate wave
of the future on a global level. Telework, or telecommuting,
a term coined originally by Nilles, means basically moving
the work to the worker instead of the other way around.
Although there are both risks and opportunities involved
in managing a virtual workforce, the opportunities usually
far outweigh the risks. As Nilles explains, the key to a
successful virtual workforce is making the best use of those
opportunities through proper planning and the development
of an appropriate management style. Management philosophy,
style, and technique constitute the foundation of this indispensable
resource.
Managing Telework provides crucial
information on every part of the telecommuting process.
Nilles first explores the issues of selecting the right
type of telecommuter -- candidates who are likely to be
effective workers without the structured environment of
the office -- and how to find or make proper workplaces
for an effective telecommuting program. He then goes on
to discuss that central, often unspoken managerial fear
of telecommuting: the threat of losing control. Nilles explains
that leaders, not administrators, are the key players in
successful telecommuting, and that leadership can be taught.
There must also be a basis of trust between the worker and
the manager, and constant, open communication.
Many other pressing topics are discussed
in detail, such as how to select the best technology for
your specific organization, how to navigate the formal rules
and regulations of telecommuting (including union rules
and zoning laws), how to measure results, and how to set
up a home office. Plus, there is absolutely critical advice
provided on other legal, corporate, and cultural issues.
This step-by-step guidebook to telework is the only management
resource you'll need for the future of business.
Jack M. Nilles is known internationally
as the father of telecommuting. He has over thirty years
of experience in the technology field and has acted as a
consultant to President Kennedy's and President Johnson's
Science Advisory Council, and the National Science Foundation.
Mr. Nilles founded his own company, JALA, which consults
with major corporations and governments worldwide on telecommuting
projects and prospects.
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