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Shared Services enables companies to retain
internal control of core functions while still maximizing
on cost effectiveness. The concept is simple: bring together
functions that are frequently duplicated across divisions,
subsidiaries or operating units and offer these services
more efficiently and at a lower cost, through a shared services
centre.
Shared Services: Mining for Corporate
Gold provides an understanding of what shared services
really is. It outlines how to assess its viability for your
organization and how to proceed with planning and implementing
it. Providing in depth coverage from the initial size-up,
assessing outsourcing possibilities, establishing the infrastructure
and shifting the culture, it is the definitive guide to
shared services.
Barbara Quinn is one of the founders
and a managing partner with CAIL Consulting Group Inc.,
a company based in Canada with offices and strategic partners
in the United States and the United Kingdom. CAIL Consulting
Group Inc. specializes in helping internal staff groups
to position themselves as the 'supplier of choice' and has
helped numerous organizations design and successfully implement
shared services.
Robert S. Cooke is one of the founders,
and a managing partner with CAIL Consulting Group Inc. He
recently coauthored with Barbara Quinn, the immensely popular
and much sought after professional journal 'Adopting and
Implementing Shared Services.' Robert is a frequently sought
after chairman and conference presenter on the subject of
designing and implementing shared services.
Andrew Kris is a prominent commentator
on the worldwide development of shared services and founder
of The Shared Services Forum @ akris.com, the leading news,
advice and information Web site on shared services. He is
a Belgium-based partner in Amrop International, Executive
Search and leads its worldwide shared services practice.
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