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Enthusiastic employees outproduce and outperform.
They step up to do the impossible. They rally each other
in tough times. Most people are enthusiastic when they're
hired: hopeful, ready to work hard, eager to contribute.
What happens to dampen their enthusiasm? Management, that's
what.
The Enthusiastic Employee draws on 30 years
of research and experience to show you exactly what managers
do wrong -- and what they should do instead.
Drawing on detailed case studies and employee
attitude surveys in hundreds of companies, the authors offer
research-proven solutions -- not fads, nostrums,
or phony shortcuts. Along the way, you'll identify the dollars-and-cents
business case for high employee morale, learn exactly what
employee morale means, and discover the specific management
practices that offer the greatest positive performance impact.
The definitive guide to encouraging,
sustaining, and profiting from employee enthusiasm!
- Techniques shown to increase employee
performance 30-40% -- and increase stock performance,
too!
- Proven solutions, real data, not fads!
Based on research with 2,500,000+ employees in 237 companies
- Fairness, achievement, camaraderie: delivering
the three core elements of a healthy workplace
- Stop your organization's managers from
demotivating your employees
- Build a real partnership culture for
the long term
David Sirota is founder and Chairman
Emeritus of Sirota Consulting, a firm with a national reputation
for improving performance by systematically measuring and
managing employee, customer, and community relationships.
He previously served as IBM director of behavioral science
research and application. Sirota has taught management at
Cornell, Yale, MIT, and Wharton, and was a study director
at the University of Michigan's Institute of Social Research.
His work has been featured in Fortune and The
New York Times. He holds a doctorate in social psychology
from the University of Michigan.
Louis A. Mischkind has been involved
with organizational effectiveness -- research and practical
application -- for over 35 years. Prior to joining Sirota
Consulting, he was Program Director of Executive Development
at IBM, Advisor on Human Resources to the President of IBM's
General Products Division, and in charge of opinion surveys
and management assessment for IBM's technical community.
He has taught courses in social and organizational psychology
at New York University and holds a master's degree in experimental
psychology from Columbia University and a Ph.D. in organizational
psychology from New York University.
Michael Irwin Meltzer joined Sirota Consulting
full-time in 2001 as Managing Director, after serving as
its General Counsel for 20 years. He has advised businesses
ranging from financial consultancies and real estate developers
to sales, distribution, and construction organizations.
He has also served as an Adjunct Assistant Professor at
Pace University, teaching business organizations, real-estate
law, and trusts and estates. He holds a J.D. from Brooklyn
Law School.
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