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Living Networks: Leading Your Company,
Customers, and Partners in the
Hyper-Connected Economy

by Ross Dawson

Upper Saddle River, New Jersey: Prentice Hall, 2003

Today, every aspect of business is dominated by networks. The powerful impact of broadband and mobile networking is being accelerated by emerging technologies ranging from XML to peer-to-peer. These drivers, together with swiftly changing consumer and worker behavior, are bringing these networks to life. In an economy dominated by the flow of information and ideas, the rules of success have changed dramatically. Living Networks shows managers the profound business implications -- and offers detailed, specific guidance on how to respond.

Ross Dawson shows how to use tomorrow's living networks to build lasting customer and partner relationships based on transparency, collaboration, and shared value. Dawson introduces proven techniques for leading companies toward tomorrow's business models and for leveraging living networks in the creation of new products, services, and intellectual property. Simply put, he not only shows leaders how to leverage changes in technology but in the underlying sources of business value.

  • Doing business in a world with "zero degrees of separation." Leveraging living networks for competitive advantage.
  • New rules for business relationships. How to accelerate trust and earn attention.
  • The organization as "network presence." Understanding the enterprise as an ongoing flow of marketing, feedback, and community.
  • The real "convergence" -- and its real impact. One giant market space, telecom, information technology, media, finance, and beyond.
  • How living networks will liberate the individual. Plugging into living networks for greater profit and personal fulfillment.

Ross Dawson is Founder and Chief Executive Officer of Advanced Human Technologies, an international consulting firm that helps leading organizations develop strategy and client relationships in the digital, connected economy. He is author of the Amazon.com bestseller Developing Knowledge-Based Client Relationships: The Future of Professional Services and more than 50 articles on international business. Dawson is in demand worldwide for his innovative work as a keynote speaker, workshop presenter, and strategy facilitator. His global media appearances include CNN, Bloomberg TV, SkyNews, European Business Network, and Channel News Asia.

Prior to founding Advanced Human Technologies in 1996, Dawson worked in a variety of senior positions in London, Tokyo, and Sydney, most recently as Global Director, Capital Markets, at Thomson Financial. He speaks five languages.

 

 
   
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