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The Art of What Works: How Success
Really Happens

by William Duggan

New York: McGraw-Hill, 2003

Few individuals in business history can match the bottom-line success of former GE CEO Jack Welch. Welch has become a business school archetype for corporate innovation and impact by working almost exclusively from one strategic credo -- while you can seek new and innovative solutions to suit your present needs, you can only, in the end, do what has already been done.

As simple as it may appear, that credo is actually the profound secret to achieving breakthrough success. The Art of What Works presents principles, tools, and examples for observing what has worked and what hasn't in the real world. The key is in understanding and benefiting from coup d'oeil, the sideways glance that allows you to use existing knowledge to power your own endeavors. Cutting against the conventional wisdom of "original is best" -- which was the principal driver behind the dot.com and telecom debacles -- this insightful and practical guide features:

  • Examination of today's three leading schools of strategy -- and how the art of what works improves each one
  • Guidelines for consistently getting results-driven, "highly calculable" success by first understanding the achievements of others
  • Examples of the art of what works in action, from Ray Kroc to Bill Gates, Disney to Du Pont

While the content of all successful ventures changes on a case-by-case basis, the structure remains remarkably similar, The Art of What Works brings unique and valuable insights to today's business leadership precisely because it claims to provide no world-changing structures or paradigm-shattering methodologies -- just solid, proven strategies that have worked before, are working today, and will provide value far into the future.

From ancient strategist Sun Tzu through latter-day business legends like Welch, Steve Jobs, and many others, the value of adopting great ideas and adapting them to one's own benefit is well known. Let The Art of What Works provide you with a ready guide for systematically implementing what was until now simply intuitive, and show you how to build successful new strategic frameworks by first observing what works -- and just as important, what doesn't -- in the real world.

William Duggan, Ph.D., teaches strategy at Columbia Business School. He is the author of four previous books, including Napoleon's Glance: The Secret of Strategy, and has twenty years of experience as a strategy advisor and consultant. Duggan is also cofounder of Creative Strategy Group, which helps organizations and individuals apply the art of what works to whatever they do.

 

 
   
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