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One Billion Shoppers: Accessing Asia's Consuming Passions and Fast-Moving Markets
by Paul French and Matthew Crabbe

London: Nicholas Brealey Publishing, 1998

Until now, anyone seeking information on consumer trends in Asia has either needed to spend thousands of dollars on market research, or learn the hard way -- through trial and error. One Billion Shoppers provides a practical, up-to-date and highly comprehensive guide to Asia's consumers, their tastes, trends and future aspirations now that a thorough understanding of Asia is more important than ever. Despite the economic crisis in parts of the region, Asia remains a crucial market. By 2000, Asians will constitute over half the world's population, including one billion people with significant consumer purchasing power. Asian consumers cannot be ignored, and they must be understood.

However, Asia will no longer just be about the luxury spenders and easy-sells of yesterday. The 'meltdown' has profoundly altered consumer habits, and this in turn has had significant impact on retailers, manufacturers and importers. The all-new Asian consumers must be approached from a new perspective with new strategies.

One Billion Shoppers is a guide to the new 'hot zones' of Asia, the emerging trends and the ways in which Asia's historic consuming passions are being fulfilled in a new era. As Asia increasingly becomes a region of nuclear families, only children and middle class professionals, so new business opportunities emerge in fast-food, financial services and retailing. The book pays special attention to how the nations and businesses of Asia and their consumers are bouncing back.

One Billion Shoppers considers the whole continent from India across Southeast Asia to Malaysia and Singapore and across East Asia through China and Korea. This panoramic approach reflects the growing interdependence of the Asian nations as China emerges and India increasingly turns East. At the same time it deconstructs the myth that Asia is a monolith, a misconception that has led to either fear of Asia, hype or disastrous marketing strategies for many businesses. Rather, Asia is a complex collection of differing nations and markets, each with its own distinct consumer characteristics. To understand this diversity is to successfully sell to it.

One Billion Shoppers reflects Asia's consumers in all their dynamic diversity, from Muslim teenagers in Malaysia to street fashions in Beijing; the growing passions for cars, condos, mobile phones as well as Taiwan's cable TV chaos and China's burgeoning tabloid newspaper market; the battles still being fought such as the ongoing fast-food and cola wars. The book looks at crucial segments of the Asian consumer market such as India's Generation-X, Asia's singles, DINKY's and wrinklies alongside Singapore's wired school kids. It also examines the places where consumers are found -- Asia's teeming megacities, its theme parks, shopping malls and restaurants. It analyzes successes such as croissants in Hong Kong and pizza in Kuala Lumpur, as well as the failures.

One Billion Shoppers uses a mixture of case-studies, analysis and observation to highlight the opportunities for business in the region, as well as providing examples of post-'meltdown' successes and failures. Behind all the press headlines since 1997, Asia's consumers are still shopping and numerous businesses are still profiting from adapting their business strategies to the new reality that is Asia.

Whether you are familiar with the Asia of the past or are new to the region, One Billion Shoppers is an essential guide.

Paul French and Matthew Crabbe now jointly direct the market research and business intelligence consultancy Access Asia. The company specialises in Chinese and Southeast Asian consumer market developments and trends. The rapidly changing Chinese market is a special focus and they work closely with companies to help unravel this complex market.

Paul French has written on Southeast Asian and Chinese consumer markets for the London-based research publisher Euromonitor for a number of years. He was also a senior research analyst with the leading international online information provider DIALOG (formerly M.A.I.D./Knight Ridder Information).

Matthew Crabbe graduated in Modern Chinese Studies from the University of Leeds, UK and has also studied in both mainland China and Taiwan. He wrote the China Business Digest Column for the UK-based SiYu Chinese Times, then became a research analyst and project manager for Euromonitor in London, specializing in Chinese consumer markets.

 
   
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